Get in touch
Say hello.
Whether it's a question, a bug report, or just a friendly message — I read everything and try to reply within a day or two.
Send a message
Fill in the form below and it'll land straight in my inbox.
Message sent!
Thanks for getting in touch. I'll get back to you within a day or two.
TurtleShop Support
Common questions answered below
Family sharing is a Premium feature. Once subscribed, go to your list, tap the share icon in the top right, and send an invite via iCloud. Anyone you invite can view and edit the list in real time — no extra accounts needed.
TurtleShop learns the order you check things off on each shopping trip. After a few trips it starts reordering your list to match your usual route through the store, so similar items end up grouped together automatically.
Subscriptions are managed by Apple, not through TurtleShop directly. To cancel, go to Settings → Your Name → Subscriptions on your iPhone and select TurtleShop. You can cancel any time and you'll keep Premium access until the end of the current billing period.
First, check that iCloud is enabled for TurtleShop on both devices: Settings → Your Name → iCloud → TurtleShop should be toggled on. Also make sure both devices are signed in to the same Apple ID. If it's still not syncing, try closing and reopening the app. If the problem persists, drop me an email and I'll look into it.
Yes — TurtleShop has a native Apple Watch app. You can view your list, tick items off, and start a shopping trip all from your wrist. It syncs automatically with your iPhone so it's always up to date.
Please use the contact form above and choose "TurtleShop — bug report" from the dropdown. The more detail the better — what you were doing, what you expected to happen, and what actually happened. Screenshots are always helpful if you can grab one.